Frequently Asked Questions

Below are the questions we get asked most often about our products - If you do not see your topic listed here please contact us and we would be happy to answer any queries you have.

Is your product tested on animals?

NO, we do not test our product on animals.

Where are your products made?

All of our product is made in Christchurch, New Zealand at a purpose built facility.

What currency do you charge in?

Prices are in NZD dollars inclusive of GST.

Is your product vegan friendly?

See the link below for our selection of vegan friendly products.

Where can I find your product in store?

Rata & Co. products are exclusive to TJMaxx, TKMaxx, Marshalls and selected Homegoods stores.

I found a product in store and have been unable to find it again - will it be restocked?

Unfortunately we are unable to guarantee stock availability and some items are made only available seasonally. If you have trouble finding an item in store drop us an email and we can tell you whether the product will be available in the future or check online to see if we have any stock available.